Precisely what is CRM?
Customer Relationship Management (CRM) is actually a technology for managing all your business’s relationships and interactions with customers and prospective customers. The objective is easy: Increase organization interactions. A CRM program assists providers more info stay connected to shoppers, streamline procedures, and enhance profitability.
When people today speak about CRM, they typically refer to a CRM technique or platform, a Resource that assists with Get in touch with management, product sales management, efficiency, and much more.